TL;DR: CrowdStrike Charlotte AI is CrowdStrike's generative AI security analyst built into the Falcon platform. It lets security teams ask questions in plain English — like "Am I affected by the latest Log4j exploit?" — and get instant, data-driven answers from your own security telemetry. View CrowdStrike Charlotte AI tool page
What Is CrowdStrike Charlotte AI?
CrowdStrike is one of the world's largest cybersecurity companies, known for its Falcon endpoint protection platform. Charlotte AI, introduced in 2023 and significantly expanded through 2025-2026, is the generative AI layer built on top of Falcon. Named after CrowdStrike's founding city (Charlotte, North Carolina was an early operational hub), Charlotte AI transforms how security teams interact with their security data.
Instead of writing complex queries or navigating multiple dashboards, security analysts can ask Charlotte questions in natural language. Charlotte searches across CrowdStrike's threat intelligence, your organization's telemetry data, and real-time global threat feeds to provide contextual answers. It can summarize incidents, suggest remediation steps, generate reports, and even predict attack patterns based on threat actor behavior.
CrowdStrike processes over 2 trillion security events per week across its customer base, giving Charlotte AI an unmatched dataset for understanding modern threats. The system was designed to be "the great equalizer" — giving a junior analyst the investigative power of a 10-year veteran.
Key Features
| Feature | Description |
|---|---|
| Natural Language Queries | Ask security questions in plain English and get data-driven answers from your environment |
| Incident Summarization | Automatically generates executive-level and technical summaries of security incidents |
| Threat Intelligence | Draws from CrowdStrike's global threat intelligence covering 200+ adversary groups |
| Automated Investigation | Correlates alerts, identifies root causes, and suggests remediation steps |
| Report Generation | Creates compliance and incident reports in minutes instead of hours |
| Prediction | Predicts likely attack paths based on threat actor TTPs and your environment |
| Falcon Platform Integration | Deep integration with Falcon Prevent, Insight, Discover, and Spotlight modules |
CrowdStrike Charlotte AI Pricing in 2026
Charlotte AI is an add-on to the CrowdStrike Falcon platform. Pricing is not publicly listed and depends on your existing Falcon subscription:
| Component | Estimated Cost | Notes |
|---|---|---|
| Falcon Go (base) | $59.99/device/year | Basic endpoint protection — Charlotte AI not included |
| Falcon Pro | $99.99/device/year | Advanced threat prevention — Charlotte AI available as add-on |
| Falcon Enterprise | $184.99/device/year | Full XDR — Charlotte AI typically included |
| Charlotte AI Add-On | Custom pricing | Priced per analyst seat or per-query volume |
How to Use CrowdStrike Charlotte AI
- Prerequisites: You need an active CrowdStrike Falcon subscription with Charlotte AI enabled
- Access Charlotte: Open the Falcon console and click the Charlotte AI chat icon in the navigation bar
- Ask questions: Type natural language queries like "Show me all suspicious PowerShell executions in the last 24 hours"
- Review findings: Charlotte presents findings with context, severity ratings, and links to detailed telemetry
- Take action: Follow Charlotte's remediation suggestions or use Falcon's response capabilities to contain threats
- Generate reports: Ask Charlotte to create incident reports for stakeholders or compliance requirements
Pros and Cons
| Pros | Cons |
|---|---|
| Democratizes security expertise for junior analysts | Requires existing CrowdStrike Falcon subscription |
| Backed by 2 trillion weekly events for threat context | Additional cost on top of already premium pricing |
| Natural language interface eliminates query learning curve | Limited to CrowdStrike's ecosystem — cannot query third-party tools |
| Incident summarization saves hours of analyst time | Responses can occasionally be too general for complex investigations |
| 200+ tracked adversary groups for threat intelligence | Not available on lower-tier Falcon plans |
CrowdStrike Charlotte AI Alternatives
| Tool | Best For | Key Difference |
|---|---|---|
| Microsoft Security Copilot | Microsoft ecosystem shops | Integrates with Defender, Sentinel, Intune — broader Microsoft coverage |
| Darktrace | Network anomaly detection | Stronger on network-level detection, weaker on endpoint |
| SentinelOne Purple AI | Autonomous endpoint response | Similar generative AI concept, different endpoint platform |
Try CrowdStrike Charlotte AI
Ready to give your security team an AI-powered analyst? Visit CrowdStrike to learn more about Charlotte AI, or check out our CrowdStrike Charlotte AI tool page for more details and comparisons.
Frequently Asked Questions
Is CrowdStrike Charlotte AI free?
No. Charlotte AI is a premium add-on to the CrowdStrike Falcon platform. You need an existing Falcon subscription, and Charlotte AI is typically included in Enterprise-tier plans or available as a paid add-on for Pro plans.
Can Charlotte AI replace a SOC analyst?
Charlotte AI is designed to augment SOC analysts, not replace them. It handles repetitive investigation tasks, generates reports, and provides instant answers — freeing analysts to focus on complex threats and strategic security decisions.
What kind of questions can I ask Charlotte AI?
You can ask anything about your security environment: "Are any of my servers vulnerable to CVE-2026-XXXX?", "Summarize the phishing incidents from last week", "What threat actors are targeting my industry?", or "Show me all lateral movement activity in the last 48 hours."
